MOVE-IN/MOVE-OUT CLEANING

Cancellation Policy

**Scheduling:** - Procedures for booking services can be completed online or by phone, offering a flexible scheduling option. - Clients may select from weekly, bi-weekly, or monthly cleaning plans. - Please inform us at least 24 hours in advance for any cancellations or rescheduling; otherwise, a fee may apply. **Pricing:** - A preliminary estimate is provided based on the area’s square footage or requested services, with final pricing subject to the property's condition at the time of service. - Clients must accept our terms and conditions prior to scheduling. -We offer various payment options and may provide discounts for recurring services. - Payment methods and deposit requirements vary depending on the type of service and individual circumstances. **Client Responsibilities:** - Clients should secure pets and store personal belongings before our arrival. - Access to the home and clear entry instructions must also be provided. **Satisfaction Guarantee:** - We guarantee client satisfaction, offering to re-clean any unsatisfactory areas reported within 24 hours. **Privacy:** - Client confidentiality is a top priority, and all personal information will be handled with strict care and security.

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